

Your users shouldn’t be upset because nothing has changed for them. It shouldn’t be the end of the world to tell your users that nothing has changed. None of my users have reached out.
I’ll agree that they should have only sent it to affected users.
Your users might be more upset that you’re pulling the plug and will require technically involved setups such as tailscale for Jellyfin. Gotta pick your battles.
If it was just my parents and I using it, that’d be fine, but it’s not. In my experience, nothing is quite as simple as “always on”, and if something breaks, even unrelated to tailscale or anything I set up, I’ll be to blame even when it wasn’t my fault.
It just wouldn’t work for my users, unfortunately, and I don’t want to be responsible for endpoints on networks that someone else owns. I’m not denying that it’s possible or that it works for some people.
That’s the real benefit of a solution like Plex - it makes it so I only have to manage my own network, and if I want to invite someone new, I just ask them for the email attached to their Plex account, and I’m done.
I also am curious where you’re finding rpi’s for $35.